Using your feedback

Engagement with patients, the public, NHS staff and partners is vital to the development of our plans.

We aim to hear from a wide and diverse audience, through community research, such as drop-in sessions, wider engagement events, case studies and feedback from Patient and Public Voices who work closely with our programme.

All feedback is logged and considered by the programme and used to inform further development.

You Said, We Did

We publish regular You Said, We Did reports which summarise our engagement work and include a sample of the feedback we've received and how the programme is responding:

November 2014


February 2015


July 2015


Issues Paper April - December 2015 


Feb - July 2016


Wider stakeholder and deliberative events

We have held a number of events for stakeholders and the public to help us understand what different people think about some of the ideas emerging from the programme. Some of these have been organised by the programme (sometimes using independent facilitators), some have been organised by the Clinical Commissioning Groups, and some have been organised on our behalf by engagement experts, Innovation Unit:

June 2014 (two events)

Report 1  | Report 2 | Response (You Said, We Did report)


Nov 2014 - Feb 2015 (drop in sessions)

ReportResponse (You Said, We Did report)


December 2014 (four workshops)

Report | Response (You Said, We Did report)


July 2015 (options criteria)

Report | Response


July 2015 (six events)

Report | Response


Jan 2016 (planned care)



Summer 2017

Report | Response


Many of these reports are independent and include recommendations for the programme to consider, reflecting on the views and ideas of the attendees.

Elective orthopaedics

Pre-consultation analysis

Report  | Response


Thank you!

We are hugely grateful to everyone who has offered their time to come to our events, speak to us and give us their views. Since OHSEL was established in 2014, these conversations have helped to shape our plans.

Visit our events page to find out what’s coming up. In the meantime, you can keep up with the latest OHSEL news by following us @ourhealthiersel or joining our newsletter mailing list.